What is your return policy?
We offer a 30-day return policy on all items. Products must be in original condition.
How long does shipping take?
Standard shipping takes 5-7 business days. Express shipping is available and takes 2-3 business days.
How long does the whole process take?
The process from initial sketch to shipping can take anywhere from 3-5 weeks depending on details and size of piece.
Do you ship internationally?
No, unfortunately with the size and weight of each piece shipping internationally is currently not available.
Can you wash these Rugs?
No. Please do not machine wash your Rug, if you occur any stains or splotches please use a damp cloth, always test your cleaning strategy on a inconspicuous area first.